Frequently Asked Questions


Firstly I'd like to say that no question is a stupid question. If you've thought about it then it's highly likely someone else has asked it too. If you contact me with a question that I cannot answer immediately I will do my best to get an answer and come back to you.

Are you Covid-19 secure?

Yes! As a member of the Association of Reflexologists I'm pleased to confirm that I'm operating within the Government guidelines. I undertake thorough cleaning between clients and maintain records accordingly. I test myself twice weekly and work from a room that is ventilated for a minimum of 15 minutes between clients. I will contact you the day before your treatment to complete a Covid-19 risk assessment with you, this helps protect you, me and my other clients. 

How many sessions will I need? 

Well, how long is a piece of string!? This is a very difficult question to answer as everyone is different.

If you're well generally and are looking for a 'little treat' then come as and when you feel you want to, just for the sheer enjoyment of the relaxation and pampering!

Clients with acute or chronic conditions will need to come more regularly to see an improvement in their symptoms. Most people feel the benefit after just 1 or 2 sessions, but I generally recommend 6 weekly or fortnightly sessions initially, after which a review will be carried out and a further treatment plan created. If an improvement has been seen then sessions can be spaced out to 3 weekly or monthly as required.

There is a very interesting theory which ties in with this question beautifully, it's known as Hering's Law of Cure. The law states that "All healing occurs from within out, from the head down, and in the reverse order in which the symptoms have appeared". This demonstrates well the need for a course of treatments rather than just one or two on an ad-hoc basis. Why not take a look at the Prices page to learn more about the treatments available. 

How early should I arrive for my appointment?

Please arrive on time! If you arrive early there is a possibility that I will be working with another client and will not be available to let you in. I do not have a waiting area, and so appreciate your assistance in adhering to appointment times.

Do I need to undress?

You will not need to undress fully, but if you're having foot reflexology you will need to remove your socks and shoes. It is also advisable for your comfort to wear loose bottomed trousers. This has the added benefit that the ankles and lower legs can be easily accessed. Those having hand reflexology will not be required to remove their shoes and socks. 

What conditions can Reflexology help with?

Reflexology may help alleviate to symptoms of many conditions, by stimulating balance within the body. These conditions include, but are not limited to;

  • Infertility

  • Anxiety

  • Stress

  • Depression

  • Back Pain

  • Insomnia

  • ME

  • MS

  • IBS

  • Arthritis

  • Hormone Imbalance

  • Temporomandibular Syndrome (TMJ)

Does it matter if I don't like my feet being touched, or I'm ticklish?

Not at all. It is very unusual for someone to not enjoy Reflexology though, even those who don't really like their feet being touched. The pressure used is gentle but firm and not the least bit ticklish. If you are really not comfortable with having your feet worked with I can offer Hand Reflexology as an alternative. The Association of Reflexologists have produced a detailed video which gives lots of information on Hand Reflexology. The video can be viewed below. 












Is Reflexology painful?

Reflexology is wonderfully relaxing, though occasionally there may be a sore spot (we call this an imbalance) which needs to be worked and cleared. Once cleared the discomfort quickly subsides. As a therapist I work closely with feedback from my clients to use appropriate pressure and clear the imbalance as gently and as effectively as possible. If any area of the foot is too sore to be worked then I can work on the hands to clear the imbalance.

Why are you a little more expensive than other Reflexologists in the area?

I'm proud to be one of a small and select group of Level 5 qualified Clinical Reflexologists. Most Reflexologists in the UK are qualified to Level 3. The Level 3 is a good qualification, but the Level 5 takes Reflexology to a much more specialized and detailed level.

The Level 5 Reflexology qualification consists of 5 units, all of which have been written for (and therefore specific to) Reflexology. These units include detailed modules on treatment planning for specific conditions, stress management, fertility and sub fertility treatments, palliative care and maternity care. The course I completed comprised of 100 case studies, 800 hours of study time and 160 hours of face to face teaching time (The word count for just 28 of my case studies exceeded 270,000!) This has given me a superb knowledge base from which to work with my clients, ensuring that each treatment is carefully adapted according to their priority. This makes the treatments more effective ultimately, meaning that fewer treatments are required.

Put simply Level 3 qualifications are benchmarked as being at a similar level to an A-Level whereas a Level 5 qualification is similar in complexity to a Foundation Degree. The government guidelines relating to this can be found here.

Whether you choose to come and see me, or another of the lovely Reflexologists who work in Bedford it's important when choosing a therapist to ensure that they are qualified to at least Level 3, have had a minimum of 49 hours of face to face teaching time (as recommended by the Association of Reflexologists), that they are a member of a professional body and are fully insured. The main professional body for Reflexology in the UK is The Association of Reflexologists As a fully qualified Reflexologist I am pleased to confirm I am a full member with The Association of Reflexologists.

How can I pay for my treatment?

I accept payments with cash or by debit & credit card. All treatments must be paid for in full either in advance or at the appointment. Receipts can be provided if required.

Can I use my health insurance to pay for my treatments?

In some cases, Yes. Please check with your insurer, but many now are happy to pay for some, if not all of your treatments. I provide detailed receipts which will enable you to claim the money back from your cover provider. 

How do I know that you're up to date with new developments?

A very good question. To maintain my professional memberships I have to complete CPD, or Continued Professional Development every year to a set number of hours. This can take place in a number of ways, but to further my knowledge I like to go on courses and complete case studies.  I have completed courses in AromaReflex, Understanding of Diabetes, Reiki Healing to Level 2, Finger Free Reflexology, (You can view my approved status here), Crystal Healing, Bach Flower Remedies, Thermal Auricular Therapy and Meridian Pathways to name but a few.

To better advise my clients I've also studied Counselling Skills for Complementary Therapists and hold Level 2 NVQ's in Health and Nutrition and Common Health Conditions.  These are further evidence of my dedication to deliver and promote excellence through Reflexology.

What if I have a verruca, athletes foot or another foot condition. Can I still have a treatment?

Yes! I may have to wear gloves, or cover the affected area, but it's no problem. Alternatively I offer hand reflexology which is equally as relaxing and beneficial as foot reflexology.